THE CUSTOM Process

The consultation is the first step in the custom process. This involves a meeting between the client and the Designer. This meeting can be in one or more of the following forms:

  • In person.
  • Virtual via a video call.
  • Telephone.
  • Chat via WhatsApp and text messaging.
  • Electronic Mail (E-Mail).

Any other medium preferred by the client whereby an agreement is reached on product and services to be rendered.

During the consultation phase, the client and the Designer will discuss the purpose of the order and what combination of products and services best meets the client’s needs. All clients are encouraged to communicate all design ideas in detail and provide pictorial visuals of those ideas in order to ensure both parties understand what is to be achieved. The Designer will then offer her own design expertise which may enhance, complement or change the client’s design.

Having concluded all designs and customizations to be done, the Pre-Production phase begins with the following steps:

  • Design Details Document.

You will receive an e-mail which will outline all the intricate details of your custom gown. This document will have pictorial visuals, fabric selections, color choices and all customizations for your gown. This document is the formal representation of all designs finalized between the client and the Designer.

***Prom clients under the age of 18 must have a parent / guardian sign off on the dress design prior to production.

  • Garment Sketches & Illustrations.

These are available upon request only. Clients that do not request a garment sketch will proceed automatically to the measurement phase. All sketches delivered to clients remain the sole property of LacedWithCulture therefore LacedWithCulture reserves the right to use these sketches as it wishes.

Measurements can be done in person or virtually, per the client's preference. For clients able to meet me, measurements will be taken in detail by the Designer. For clients unable to meet in person, we will book a virtual appointment with you where your measurements will be taken in detail via a video call with precise direction from the Designer.

PLEASE NOTE:  a 50% deposit will be required prior to all custom garment production. No exceptions will be made. Remaining balance can be paid in increments.

*Please allow 2-3 weeks (excluding weekends and holidays) for the production of aso-ebi gowns.

*Please allow 4-6 weeks (excluding weekends and holidays) for the production of prom gowns.

*Please allow 12 weeks (excluding weekends and holidays) for the production of wedding gowns.

Updates will be sent via text or email.

  • Fitting

Once your gown is ready for your first fitting, you will be contacted to schedule your fitting appointment. Should your gown need alterations, a second fitting will be scheduled. No more than 2 guests are allowed during fittings. If you are under the age of 18, you must come with a parent or guardian.

  • Gown Pick-up / Delivery.

Once your gown is complete, you will be contact you via text and/or e-mail that your gown is ready to be picked up or shipped.

PLEASE NOTE: Garments are custom made to your specific measurements, we cannot accept any returns or cancellations

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Contact Us

We are here to help you 7 days a week and respond within 24-48 hours. Plus, you can find most answers to your questions right on FAQ page.

General Inquiries​

TEXT:  1(904) 916-4057
email:  lacedwithculture@gmail.com